Privacy Policy

This Privacy Policy ("Policy") is published by z376 ("z376", "we", "us", "our") and applies to all personal data collected from users ("you", "your") who access or register on the z376 Platform at https://z376.cam ("Platform"). z376 is an online gaming and sports betting information platform serving users across Pakistan, including players in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar.

We take privacy seriously. This Policy is designed to be clear and transparent about what data we collect, why we collect it, how long we keep it and what choices you have. It is written in plain language so that users can understand it without specialist knowledge — while remaining compliant with applicable data protection obligations.

This Policy should be read alongside our Terms & Conditions and Responsible Gambling policy, which together govern your relationship with z376.

For the purposes of this Privacy Policy, the following terms have the meanings set out below:

• "Personal Data" — any information that identifies or could reasonably be used to identify a living individual, directly or in combination with other data. This includes name, email address, device identifiers and financial account details.
• "Processing" — any operation performed on Personal Data, including collection, storage, use, disclosure, alteration, anonymisation or deletion, whether by automated means or otherwise.
• "Data Controller" — the party that determines the purposes and means of Processing Personal Data. For this Platform, z376 is the Data Controller.
• "Data Processor" — a third party that Processes Personal Data on behalf of z376, under contract and subject to z376's instructions.
• "Cookies" — small text files placed on your device by the Platform to store preference and session information as described in Section 8.
• "KYC Data" — identity and age verification documents submitted in connection with our Know Your Customer obligations, including CNIC, passport copies and proof of address.
• "Platform" — the z376 website at https://z376.cam, including all pages, subdomains and mobile-optimised versions.

The categories of Personal Data we collect depend on how you interact with the Platform. The following table outlines the main data types and the context in which they are collected:

We do not intentionally collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, health data or biometric identifiers, unless specifically required for KYC or responsible gambling purposes and only with your explicit consent where required.

z376 collects Personal Data through the following primary channels:

• Direct submission: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or responding to surveys and promotions;
• Automated collection: Technical and Usage Data collected automatically as you navigate the Platform, through cookies, server logs, analytics tools and similar technologies (see Section 8);
• Third-party sources: Identity verification data from KYC service providers; fraud-prevention data from anti-money-laundering screening partners; payment confirmation data from payment processing providers. All such third parties are contractually bound to provide data lawfully;
• Public sources: Publicly available information used solely for fraud prevention, sanctions screening or to comply with legal obligations.

z376 processes your Personal Data on one or more of the following legal bases, depending on the nature of the processing activity:

• Contractual necessity: Processing required to create and manage your account, process transactions and deliver the Services you have requested;
• Legal obligation: Processing required to comply with applicable laws, including KYC obligations, anti-money-laundering requirements, responsible gambling regulations and tax record-keeping;
• Legitimate interests: Processing necessary for fraud prevention, platform security, analytics, service improvement and direct marketing — where our interests do not override your fundamental privacy rights;
• Consent: Processing based on your explicit, freely given and revocable consent, such as for non-essential cookies, certain marketing communications or optional personalisation features.

Where we rely on consent as the legal basis, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

z376 uses the Personal Data we collect for the following purposes:

• To create, verify and maintain your Account, including age and identity verification through KYC procedures;
• To process deposits and withdrawals, including verifying transactions made via payment methods such as Easypaisa, JazzCash, Raast, HBL Bank Transfer, UBL Bank Transfer, Meezan Bank and Bank Alfalah — for contextual reference only, with no endorsement implied;
• To provide, personalise and improve the Platform's gaming and sports betting information services, including cricket, PSL, ICC T20 and other market coverage;
• To operate responsible gambling tools including deposit limits, loss limits, session time limits, reality checks and self-exclusion features;
• To communicate with you about your Account, including transaction confirmations, security alerts and support responses;
• To send you marketing communications about promotions and new features — where you have consented to receive such communications or where legitimate interest applies;
• To detect, investigate and prevent fraud, money laundering, prohibited conduct and other illegal activities;
• To comply with legal and regulatory obligations, including responding to lawful requests from authorities;
• To conduct analytics and research that helps us understand how the Platform is used and how it can be improved for Pakistani users.

z376 does not sell, rent or trade your Personal Data to any third party. We may share Personal Data with the following categories of recipient, and only to the extent necessary for the stated purpose:

• KYC and identity verification providers: Third-party services that verify your identity and age to comply with our legal obligations;
• Payment processors: Service providers that facilitate deposit and withdrawal transactions. These providers receive only the data necessary to process the specific transaction;
• Fraud prevention and AML screening partners: Services that screen transactions and user profiles against sanctions lists and fraud databases;
• IT infrastructure providers: Cloud hosting, database, security and analytics services that support the technical operation of the Platform;
• Customer support providers: Where support services are operated by a third party on our behalf, relevant Account and communication data may be shared;
• Regulatory and law enforcement authorities: Where required to do so by law, court order or a lawful request from a competent public authority;
• Business successors: In the event of a merger, acquisition or sale of assets, Personal Data may be transferred to a successor entity, subject to equivalent privacy protections.

All third-party Data Processors engaged by z376 are subject to binding contractual obligations requiring them to protect Personal Data to a standard consistent with this Policy and applicable law. They are not permitted to use your data for their own purposes.

The z376 Platform uses cookies and similar tracking technologies to deliver core functionality, maintain session state, improve user experience and collect usage analytics. The following categories of cookie are in use:

• Strictly necessary cookies: Essential for the Platform to function. These enable login sessions, security tokens and basic navigation. They cannot be disabled without impairing Platform functionality;
• Functional cookies: Store your preferences such as language settings, responsible gambling tool configurations and display preferences to personalise your experience across sessions;
• Analytics cookies: Collect aggregated, pseudonymous data about how users interact with the Platform — pages visited, session durations, features used — to help us improve performance and content;
• Marketing cookies: Used with your consent to serve relevant promotional content and track the effectiveness of marketing campaigns. These may be set by trusted third-party advertising partners.

You can manage your cookie preferences through your browser settings or via the cookie consent tool displayed when you first access the Platform. Please note that disabling certain cookies may affect the availability or quality of some Platform features. Withdrawing consent for non-essential cookies does not affect the lawfulness of processing that occurred prior to withdrawal.

z376 may transfer your Personal Data to servers or third-party service providers located outside Pakistan. Where such transfers occur, z376 takes steps to ensure that appropriate safeguards are in place to protect your data, including:

• Transferring only to countries or entities that provide an adequate level of data protection as assessed by applicable standards;
• Using contractual clauses that impose data protection obligations on the recipient equivalent to those required under this Policy;
• Ensuring that Data Processors receiving transferred data are bound by the same restrictions on use, disclosure and security as apply within Pakistan.

By using the Platform, you acknowledge that your Personal Data may be transferred, stored and processed in locations outside Pakistan as described in this section.

z376 retains Personal Data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory or contractual obligations. The following general retention principles apply:

• Active account data: Retained for the duration of your Account and for a defined period thereafter to comply with financial record-keeping and AML requirements;
• KYC and identity documents: Retained for the minimum period required by the applicable licensing jurisdiction's anti-money-laundering obligations, typically five years from account closure;
• Transaction records: Retained for a minimum of five years from the date of each transaction to satisfy financial regulatory requirements;
• Support communications: Retained for up to three years from the date of the interaction to support dispute resolution and quality assurance;
• Marketing consent records: Retained for the duration of the consent period plus a reasonable verification window;
• Technical and Usage Data: Typically anonymised or aggregated after 13 months, at which point it no longer constitutes Personal Data.

Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised in a manner that prevents re-identification.

Subject to applicable law and certain limited exceptions, you have the following rights in relation to your Personal Data held by z376:

• Right of Access: You may request a copy of the Personal Data we hold about you, along with information about how it is being processed;
• Right to Rectification: You may request correction of any Personal Data that is inaccurate or incomplete;
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, subject to any overriding legal obligations;
• Right to Restriction of Processing: You may request that we limit how we process your data in certain circumstances, for example while a dispute about its accuracy is resolved;
• Right to Data Portability: You may request a copy of your Personal Data in a structured, machine-readable format for transfer to another service provider, where technically feasible;
• Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes. We will cease the relevant processing unless compelling legitimate grounds override your interests;
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting prior processing.

To exercise any of these rights, please contact the z376 support team with your registered username, the right you wish to exercise and sufficient information to verify your identity. We will respond within 30 days of receiving a valid request, or within the timeframe required by applicable law where that is shorter. We do not charge a fee for reasonable requests.

The z376 Platform is strictly intended for adults only. You must be at least 18 years of age — or the higher minimum age required by the operator or applicable licensing jurisdiction — to register an account and use the Services.

z376 does not knowingly collect Personal Data from individuals under the age of 18. If we become aware that an account has been registered or used by a minor, that account will be suspended immediately, any associated funds will be voided or returned, and all Personal Data collected from that individual will be securely deleted.

If you are a parent or guardian and believe that a minor in your care has registered an account on z376, please contact our support team immediately at [email protected] (plain text — not a clickable link). We will act promptly to resolve the situation.

z376 implements and maintains a range of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include:

• TLS (Transport Layer Security) encryption for all data transmitted between your device and the Platform;
• Encryption of Personal Data at rest using industry-standard algorithms;
• Strict access controls ensuring that Personal Data is accessible only to authorised z376 personnel and contractors who require it to perform their duties;
• Regular security assessments, vulnerability scans and penetration testing of Platform infrastructure;
• Multi-factor authentication requirements for administrative access to data systems;
• Staff training on data protection obligations and information security best practices;
• Incident response and data breach notification procedures maintained and tested on a regular basis.

While z376 takes all reasonable precautions to protect your data, no system is entirely immune to risk. You are responsible for maintaining the security of your own Account credentials and should contact support immediately if you suspect your account has been compromised.

z376 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law or business operations. All amendments will be published on this page with an updated "Last updated" date.

Where amendments are material — meaning they significantly change how we collect or use your Personal Data — we will notify registered users by email to the address associated with their Account prior to the changes taking effect. For non-material changes, continued use of the Platform following publication constitutes acceptance of the revised Policy.

We encourage you to review this Policy periodically to stay informed about how z376 protects your personal information.

If you have any questions, concerns or requests relating to this Privacy Policy or the way z376 handles your Personal Data, please contact us using the details below. We take all privacy enquiries seriously and will respond as promptly as possible.

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the on-site live chat widget (operator-provided)
• Support Languages: English and Urdu

When submitting a data subject rights request, please include your registered username, a clear description of the right you wish to exercise, and sufficient information for us to verify your identity. This helps us process your request accurately and within the required timeframe.

For general platform questions, please also visit our FAQ page, where many common queries are answered in full.